Orders and Delivery Information

How it works ?

We deliver our produce within 24 hours after payment. Each order is provided with tracking number for follow up.


Shipping

All items available for delivery across Singapore. 

We charge shipping based on order weight. Shipping is being calculated on checkout and can be adjusted based on products selected.


Singapore Shipping Fees:


Below 500gr - 15$ 

Below 1kg - 20$ 

Below 3kg - 25$

3kg and above - 30$


International Shipping:


Our products are available for international shipping as well.

For shipping time estimation and accurate freight fees, please send an email to KimiKimOrganics@gmail.com listing your exact address, products and quantities.

Payment

We accept both Credit Card and PayPal payments.

Products Quality

We do our best to ensure you get the best quality possible. However, in event of any quality concern, please reach out to us on KimiKimOrganics@gmail.com at the earliest and we will do our best to resolve it. 

Returns and Refunds

At KimiKim Organics Singapore we have 100% money back guarantee policy. If you are not 100% satisfied with your purchase, simply send an email within 7 days of your purchase with the picture of the product, and we will refund the the full cost of the item including shipping. 

The refund will be issued within 2 business days.